Topics: Motivation, Regulatory Focus Theory, Goal Pages: 35 (13643 words) Published: May 12, 2015
Inducing Intrinsic Motivation to Explore
the Enterprise System: The Supremacy of
Organizational Levers
Weiling Ke, Chuan-Hoo Tan, Choon-Ling Sia, and
Kwok-Kee Wei
Weiling Ke is an associate professor of operations and information systems in the School of Business at Clarkson University. She holds a Ph.D. from the National University of Singapore. Her research areas are enterprise systems, open source software, and electronic commerce. Her research has been published in the Journal of Operations Management, Journal of the Association for Information Systems, Personnel Psychology, Communications of the ACM, Decision Support Systems, International Journal of Electronic Commerce, and other journals. Dr. Ke serves as an associate editor for AIS Transactions on Human–Computer Interaction.

Chuan-Hoo Tan is an assistant professor of information systems at City University of Hong Kong. He holds a Ph.D. in information systems from the National University of Singapore. His research interests include the design and evaluation of consumerbased decision support interfaces, electronic commerce, and technology adoption. His work has been published in such journals such as Information Systems Research, IEEE Transactions on Engineering Management, Decision Support Systems, Information & Management, Long Range Planning, and Communications of the ACM, as well as in conference proceedings, including those of the International Conference on Information Systems.

Choon-Ling Sia is a professor of information systems at the City University of Hong Kong. He holds a Ph.D. in information systems from the National University of Singapore. His research interests include electronic commerce, cross-cultural issues in use of information technology, knowledge management, distributed work arrangements, and group support systems. His research work has been published in Information Systems Research, Journal of Management Information Systems, MIS Quarterly, Journal of the Association for Information Systems, International Journal of Electronic Commerce, IEEE Transactions on Engineering Management, Journal of International Business Studies, ACM Transactions on Computer–Human Interaction, Journal of the American Society for Information Science and Technology, IEEE Transactions on Systems, Man, and Cybernetics, Information and Management, Communications of the ACM, and Decision Support Systems, among others. He is the editor-in-chief of Journal of Global Information Management and senior editor of Journal of the Association for Information Systems.

Kwok-Kee Wei is a chair professor of information systems in the College of Business at the City University of Hong Kong. He is Fellow of the Association of Information Systems (AIS) and was the President of that Association in 2003–4. He holds a Ph.D. Journal of Management Information Systems / Winter 2012–13, Vol. 29, No. 3, pp. 257–289. © 2013 M.E. Sharpe, Inc. All rights reserved. Permissions: ISSN 0742–1222 (print) / ISSN 1557–928X (online)

DOI: 10.2753/MIS0742-1222290308


Ke, Tan, Sia, and Wei

in computer science from the University of York, UK. He is actively pursuing research on e‑commerce, knowledge management, and supply chain management systems. Dr. Wei has published more than 180 journal and conference papers. Based on the Social Science and Science Citation Index, his works have been cited more than 1,000 times. Abstract: The adoption of an organization-wide system, such as an enterprise system (ES), has often been mandated by organizational management, which may not necessarily motivate users to proactively explore the system’s features and subsequently apply pertinent features that best support their job tasks. Anchoring on self-determination theory, this research investigates the antecedents and consequences of users’ intrinsic motivation to explore ES features. We propose two organizational levers (i.e., autonomous job design and socialization tactics) that the...

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